summaryrefslogtreecommitdiffstats
path: root/Doc/faq/windows.rst
blob: 1f40137389a63f5a288d1f1eb7ddc6658b64c831 (plain)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
570
571
572
573
574
575
576
577
578
579
580
581
582
583
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
600
601
602
603
604
605
606
607
:tocdepth: 2

.. _windows-faq:

=====================
Python on Windows FAQ
=====================

.. contents::

How do I run a Python program under Windows?
--------------------------------------------

This is not necessarily a straightforward question. If you are already familiar
with running programs from the Windows command line then everything will seem
obvious; otherwise, you might need a little more guidance.  There are also
differences between Windows 95, 98, NT, ME, 2000 and XP which can add to the
confusion.

.. sidebar:: |Python Development on XP|_
   :subtitle: `Python Development on XP`_

   This series of screencasts aims to get you up and running with Python on
   Windows XP.  The knowledge is distilled into 1.5 hours and will get you up
   and running with the right Python distribution, coding in your choice of IDE,
   and debugging and writing solid code with unit-tests.

.. |Python Development on XP| image:: python-video-icon.png
.. _`Python Development on XP`:
   http://www.showmedo.com/videos/series?name=pythonOzsvaldPyNewbieSeries

Unless you use some sort of integrated development environment, you will end up
*typing* Windows commands into what is variously referred to as a "DOS window"
or "Command prompt window".  Usually you can create such a window from your
Start menu; under Windows 2000 the menu selection is :menuselection:`Start -->
Programs --> Accessories --> Command Prompt`.  You should be able to recognize
when you have started such a window because you will see a Windows "command
prompt", which usually looks like this::

   C:\>

The letter may be different, and there might be other things after it, so you
might just as easily see something like::

   D:\Steve\Projects\Python>

depending on how your computer has been set up and what else you have recently
done with it.  Once you have started such a window, you are well on the way to
running Python programs.

You need to realize that your Python scripts have to be processed by another
program called the Python interpreter.  The interpreter reads your script,
compiles it into bytecodes, and then executes the bytecodes to run your
program. So, how do you arrange for the interpreter to handle your Python?

First, you need to make sure that your command window recognises the word
"python" as an instruction to start the interpreter.  If you have opened a
command window, you should try entering the command ``python`` and hitting
return.  You should then see something like::

   Python 2.2 (#28, Dec 21 2001, 12:21:22) [MSC 32 bit (Intel)] on win32
   Type "help", "copyright", "credits" or "license" for more information.
   >>>

You have started the interpreter in "interactive mode". That means you can enter
Python statements or expressions interactively and have them executed or
evaluated while you wait.  This is one of Python's strongest features.  Check it
by entering a few expressions of your choice and seeing the results::

    >>> print "Hello"
    Hello
    >>> "Hello" * 3
    HelloHelloHello

Many people use the interactive mode as a convenient yet highly programmable
calculator.  When you want to end your interactive Python session, hold the Ctrl
key down while you enter a Z, then hit the "Enter" key to get back to your
Windows command prompt.

You may also find that you have a Start-menu entry such as :menuselection:`Start
--> Programs --> Python 2.2 --> Python (command line)` that results in you
seeing the ``>>>`` prompt in a new window.  If so, the window will disappear
after you enter the Ctrl-Z character; Windows is running a single "python"
command in the window, and closes it when you terminate the interpreter.

If the ``python`` command, instead of displaying the interpreter prompt ``>>>``,
gives you a message like::

   'python' is not recognized as an internal or external command,
   operable program or batch file.

.. sidebar:: |Adding Python to DOS Path|_
   :subtitle: `Adding Python to DOS Path`_

   Python is not added to the DOS path by default.  This screencast will walk
   you through the steps to add the correct entry to the `System Path`, allowing
   Python to be executed from the command-line by all users.

.. |Adding Python to DOS Path| image:: python-video-icon.png
.. _`Adding Python to DOS Path`:
   http://showmedo.com/videos/video?name=960000&fromSeriesID=96


or::

   Bad command or filename

then you need to make sure that your computer knows where to find the Python
interpreter.  To do this you will have to modify a setting called PATH, which is
a list of directories where Windows will look for programs.

You should arrange for Python's installation directory to be added to the PATH
of every command window as it starts.  If you installed Python fairly recently
then the command ::

   dir C:\py*

will probably tell you where it is installed; the usual location is something
like ``C:\Python23``.  Otherwise you will be reduced to a search of your whole
disk ... use :menuselection:`Tools --> Find` or hit the :guilabel:`Search`
button and look for "python.exe".  Supposing you discover that Python is
installed in the ``C:\Python23`` directory (the default at the time of writing),
you should make sure that entering the command ::

   c:\Python23\python

starts up the interpreter as above (and don't forget you'll need a "CTRL-Z" and
an "Enter" to get out of it). Once you have verified the directory, you need to
add it to the start-up routines your computer goes through.  For older versions
of Windows the easiest way to do this is to edit the ``C:\AUTOEXEC.BAT``
file. You would want to add a line like the following to ``AUTOEXEC.BAT``::

   PATH C:\Python23;%PATH%

For Windows NT, 2000 and (I assume) XP, you will need to add a string such as ::

   ;C:\Python23

to the current setting for the PATH environment variable, which you will find in
the properties window of "My Computer" under the "Advanced" tab.  Note that if
you have sufficient privilege you might get a choice of installing the settings
either for the Current User or for System.  The latter is preferred if you want
everybody to be able to run Python on the machine.

If you aren't confident doing any of these manipulations yourself, ask for help!
At this stage you may want to reboot your system to make absolutely sure the new
setting has taken effect.  You probably won't need to reboot for Windows NT, XP
or 2000.  You can also avoid it in earlier versions by editing the file
``C:\WINDOWS\COMMAND\CMDINIT.BAT`` instead of ``AUTOEXEC.BAT``.

You should now be able to start a new command window, enter ``python`` at the
``C:\>`` (or whatever) prompt, and see the ``>>>`` prompt that indicates the
Python interpreter is reading interactive commands.

Let's suppose you have a program called ``pytest.py`` in directory
``C:\Steve\Projects\Python``.  A session to run that program might look like
this::

   C:\> cd \Steve\Projects\Python
   C:\Steve\Projects\Python> python pytest.py

Because you added a file name to the command to start the interpreter, when it
starts up it reads the Python script in the named file, compiles it, executes
it, and terminates, so you see another ``C:\>`` prompt.  You might also have
entered ::

   C:\> python \Steve\Projects\Python\pytest.py

if you hadn't wanted to change your current directory.

Under NT, 2000 and XP you may well find that the installation process has also
arranged that the command ``pytest.py`` (or, if the file isn't in the current
directory, ``C:\Steve\Projects\Python\pytest.py``) will automatically recognize
the ".py" extension and run the Python interpreter on the named file. Using this
feature is fine, but *some* versions of Windows have bugs which mean that this
form isn't exactly equivalent to using the interpreter explicitly, so be
careful.

The important things to remember are:

1. Start Python from the Start Menu, or make sure the PATH is set correctly so
   Windows can find the Python interpreter. ::

      python

   should give you a '>>>' prompt from the Python interpreter. Don't forget the
   CTRL-Z and ENTER to terminate the interpreter (and, if you started the window
   from the Start Menu, make the window disappear).

2. Once this works, you run programs with commands::

      python {program-file}

3. When you know the commands to use you can build Windows shortcuts to run the
   Python interpreter on any of your scripts, naming particular working
   directories, and adding them to your menus.  Take a look at ::

      python --help

   if your needs are complex.

4. Interactive mode (where you see the ``>>>`` prompt) is best used for checking
   that individual statements and expressions do what you think they will, and
   for developing code by experiment.


How do I make python scripts executable?
----------------------------------------

On Windows 2000, the standard Python installer already associates the .py
extension with a file type (Python.File) and gives that file type an open
command that runs the interpreter (``D:\Program Files\Python\python.exe "%1"
%*``).  This is enough to make scripts executable from the command prompt as
'foo.py'.  If you'd rather be able to execute the script by simple typing 'foo'
with no extension you need to add .py to the PATHEXT environment variable.

On Windows NT, the steps taken by the installer as described above allow you to
run a script with 'foo.py', but a longtime bug in the NT command processor
prevents you from redirecting the input or output of any script executed in this
way.  This is often important.

The incantation for making a Python script executable under WinNT is to give the
file an extension of .cmd and add the following as the first line::

   @setlocal enableextensions & python -x %~f0 %* & goto :EOF


Why does Python sometimes take so long to start?
------------------------------------------------

Usually Python starts very quickly on Windows, but occasionally there are bug
reports that Python suddenly begins to take a long time to start up.  This is
made even more puzzling because Python will work fine on other Windows systems
which appear to be configured identically.

The problem may be caused by a misconfiguration of virus checking software on
the problem machine.  Some virus scanners have been known to introduce startup
overhead of two orders of magnitude when the scanner is configured to monitor
all reads from the filesystem.  Try checking the configuration of virus scanning
software on your systems to ensure that they are indeed configured identically.
McAfee, when configured to scan all file system read activity, is a particular
offender.


Where is Freeze for Windows?
----------------------------

"Freeze" is a program that allows you to ship a Python program as a single
stand-alone executable file.  It is *not* a compiler; your programs don't run
any faster, but they are more easily distributable, at least to platforms with
the same OS and CPU.  Read the README file of the freeze program for more
disclaimers.

You can use freeze on Windows, but you must download the source tree (see
http://www.python.org/download/source).  The freeze program is in the
``Tools\freeze`` subdirectory of the source tree.

You need the Microsoft VC++ compiler, and you probably need to build Python.
The required project files are in the PCbuild directory.


Is a ``*.pyd`` file the same as a DLL?
--------------------------------------

.. XXX update for py3k (PyInit_foo)

Yes, .pyd files are dll's, but there are a few differences.  If you have a DLL
named ``foo.pyd``, then it must have a function ``initfoo()``.  You can then
write Python "import foo", and Python will search for foo.pyd (as well as
foo.py, foo.pyc) and if it finds it, will attempt to call ``initfoo()`` to
initialize it.  You do not link your .exe with foo.lib, as that would cause
Windows to require the DLL to be present.

Note that the search path for foo.pyd is PYTHONPATH, not the same as the path
that Windows uses to search for foo.dll.  Also, foo.pyd need not be present to
run your program, whereas if you linked your program with a dll, the dll is
required.  Of course, foo.pyd is required if you want to say ``import foo``.  In
a DLL, linkage is declared in the source code with ``__declspec(dllexport)``.
In a .pyd, linkage is defined in a list of available functions.


How can I embed Python into a Windows application?
--------------------------------------------------

Embedding the Python interpreter in a Windows app can be summarized as follows:

1. Do _not_ build Python into your .exe file directly.  On Windows, Python must
   be a DLL to handle importing modules that are themselves DLL's.  (This is the
   first key undocumented fact.) Instead, link to :file:`python{NN}.dll`; it is
   typically installed in ``C:\Windows\System``.  NN is the Python version, a
   number such as "23" for Python 2.3.

   You can link to Python statically or dynamically.  Linking statically means
   linking against :file:`python{NN}.lib`, while dynamically linking means
   linking against :file:`python{NN}.dll`.  The drawback to dynamic linking is
   that your app won't run if :file:`python{NN}.dll` does not exist on your
   system.  (General note: :file:`python{NN}.lib` is the so-called "import lib"
   corresponding to :file:`python.dll`.  It merely defines symbols for the
   linker.)

   Linking dynamically greatly simplifies link options; everything happens at
   run time.  Your code must load :file:`python{NN}.dll` using the Windows
   ``LoadLibraryEx()`` routine.  The code must also use access routines and data
   in :file:`python{NN}.dll` (that is, Python's C API's) using pointers obtained
   by the Windows ``GetProcAddress()`` routine.  Macros can make using these
   pointers transparent to any C code that calls routines in Python's C API.

   Borland note: convert :file:`python{NN}.lib` to OMF format using Coff2Omf.exe
   first.

2. If you use SWIG, it is easy to create a Python "extension module" that will
   make the app's data and methods available to Python.  SWIG will handle just
   about all the grungy details for you.  The result is C code that you link
   *into* your .exe file (!)  You do _not_ have to create a DLL file, and this
   also simplifies linking.

3. SWIG will create an init function (a C function) whose name depends on the
   name of the extension module.  For example, if the name of the module is leo,
   the init function will be called initleo().  If you use SWIG shadow classes,
   as you should, the init function will be called initleoc().  This initializes
   a mostly hidden helper class used by the shadow class.

   The reason you can link the C code in step 2 into your .exe file is that
   calling the initialization function is equivalent to importing the module
   into Python! (This is the second key undocumented fact.)

4. In short, you can use the following code to initialize the Python interpreter
   with your extension module.

   .. code-block:: c

      #include "python.h"
      ...
      Py_Initialize();  // Initialize Python.
      initmyAppc();  // Initialize (import) the helper class.
      PyRun_SimpleString("import myApp") ;  // Import the shadow class.

5. There are two problems with Python's C API which will become apparent if you
   use a compiler other than MSVC, the compiler used to build pythonNN.dll.

   Problem 1: The so-called "Very High Level" functions that take FILE *
   arguments will not work in a multi-compiler environment because each
   compiler's notion of a struct FILE will be different.  From an implementation
   standpoint these are very _low_ level functions.

   Problem 2: SWIG generates the following code when generating wrappers to void
   functions:

   .. code-block:: c

      Py_INCREF(Py_None);
      _resultobj = Py_None;
      return _resultobj;

   Alas, Py_None is a macro that expands to a reference to a complex data
   structure called _Py_NoneStruct inside pythonNN.dll.  Again, this code will
   fail in a mult-compiler environment.  Replace such code by:

   .. code-block:: c

      return Py_BuildValue("");

   It may be possible to use SWIG's ``%typemap`` command to make the change
   automatically, though I have not been able to get this to work (I'm a
   complete SWIG newbie).

6. Using a Python shell script to put up a Python interpreter window from inside
   your Windows app is not a good idea; the resulting window will be independent
   of your app's windowing system.  Rather, you (or the wxPythonWindow class)
   should create a "native" interpreter window.  It is easy to connect that
   window to the Python interpreter.  You can redirect Python's i/o to _any_
   object that supports read and write, so all you need is a Python object
   (defined in your extension module) that contains read() and write() methods.


How do I use Python for CGI?
----------------------------

On the Microsoft IIS server or on the Win95 MS Personal Web Server you set up
Python in the same way that you would set up any other scripting engine.

Run regedt32 and go to::

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W3SVC\Parameters\ScriptMap

and enter the following line (making any specific changes that your system may
need)::

    .py :REG_SZ: c:\<path to python>\python.exe -u %s %s

This line will allow you to call your script with a simple reference like:
http://yourserver/scripts/yourscript.py provided "scripts" is an "executable"
directory for your server (which it usually is by default).  The "-u" flag
specifies unbuffered and binary mode for stdin - needed when working with binary
data.

In addition, it is recommended that using ".py" may not be a good idea for the
file extensions when used in this context (you might want to reserve ``*.py``
for support modules and use ``*.cgi`` or ``*.cgp`` for "main program" scripts).

In order to set up Internet Information Services 5 to use Python for CGI
processing, please see the following links:

   http://www.e-coli.net/pyiis_server.html (for Win2k Server)
   http://www.e-coli.net/pyiis.html (for Win2k pro)

Configuring Apache is much simpler.  In the Apache configuration file
``httpd.conf``, add the following line at the end of the file::

    ScriptInterpreterSource Registry

Then, give your Python CGI-scripts the extension .py and put them in the cgi-bin
directory.


How do I keep editors from inserting tabs into my Python source?
----------------------------------------------------------------

The FAQ does not recommend using tabs, and the Python style guide, :pep:`8`,
recommends 4 spaces for distributed Python code; this is also the Emacs
python-mode default.

Under any editor, mixing tabs and spaces is a bad idea.  MSVC is no different in
this respect, and is easily configured to use spaces: Take :menuselection:`Tools
--> Options --> Tabs`, and for file type "Default" set "Tab size" and "Indent
size" to 4, and select the "Insert spaces" radio button.

If you suspect mixed tabs and spaces are causing problems in leading whitespace,
run Python with the :option:`-t` switch or run ``Tools/Scripts/tabnanny.py`` to
check a directory tree in batch mode.


How do I check for a keypress without blocking?
-----------------------------------------------

Use the msvcrt module.  This is a standard Windows-specific extension module.
It defines a function ``kbhit()`` which checks whether a keyboard hit is
present, and ``getch()`` which gets one character without echoing it.


How do I emulate os.kill() in Windows?
--------------------------------------

Use win32api::

   def kill(pid):
       """kill function for Win32"""
       import win32api
       handle = win32api.OpenProcess(1, 0, pid)
       return (0 != win32api.TerminateProcess(handle, 0))


Why does os.path.isdir() fail on NT shared directories?
-------------------------------------------------------

The solution appears to be always append the "\\" on the end of shared
drives.

   >>> import os
   >>> os.path.isdir( '\\\\rorschach\\public')
   0
   >>> os.path.isdir( '\\\\rorschach\\public\\')
   1

It helps to think of share points as being like drive letters.  Example::

   k: is not a directory
   k:\ is a directory
   k:\media is a directory
   k:\media\ is not a directory

The same rules apply if you substitute "k:" with "\\conky\foo"::

   \\conky\foo  is not a directory
   \\conky\foo\ is a directory
   \\conky\foo\media is a directory
   \\conky\foo\media\ is not a directory


cgi.py (or other CGI programming) doesn't work sometimes on NT or win95!
------------------------------------------------------------------------

Be sure you have the latest python.exe, that you are using python.exe rather
than a GUI version of Python and that you have configured the server to execute
::

   "...\python.exe -u ..."

for the CGI execution.  The :option:`-u` (unbuffered) option on NT and Win95
prevents the interpreter from altering newlines in the standard input and
output.  Without it post/multipart requests will seem to have the wrong length
and binary (e.g. GIF) responses may get garbled (resulting in broken images, PDF
files, and other binary downloads failing).


Why doesn't os.popen() work in PythonWin on NT?
-----------------------------------------------

The reason that os.popen() doesn't work from within PythonWin is due to a bug in
Microsoft's C Runtime Library (CRT). The CRT assumes you have a Win32 console
attached to the process.

You should use the win32pipe module's popen() instead which doesn't depend on
having an attached Win32 console.

Example::

   import win32pipe
   f = win32pipe.popen('dir /c c:\\')
   print f.readlines()
   f.close()


Why doesn't os.popen()/win32pipe.popen() work on Win9x?
-------------------------------------------------------

There is a bug in Win9x that prevents os.popen/win32pipe.popen* from
working. The good news is there is a way to work around this problem.  The
Microsoft Knowledge Base article that you need to lookup is: Q150956. You will
find links to the knowledge base at: http://www.microsoft.com/kb.


PyRun_SimpleFile() crashes on Windows but not on Unix; why?
-----------------------------------------------------------

This is very sensitive to the compiler vendor, version and (perhaps) even
options.  If the FILE* structure in your embedding program isn't the same as is
assumed by the Python interpreter it won't work.

The Python 1.5.* DLLs (``python15.dll``) are all compiled with MS VC++ 5.0 and
with multithreading-DLL options (``/MD``).

If you can't change compilers or flags, try using :cfunc:`Py_RunSimpleString`.
A trick to get it to run an arbitrary file is to construct a call to
:func:`execfile` with the name of your file as argument.

Also note that you can not mix-and-match Debug and Release versions.  If you
wish to use the Debug Multithreaded DLL, then your module *must* have an "_d"
appended to the base name.


Importing _tkinter fails on Windows 95/98: why?
------------------------------------------------

Sometimes, the import of _tkinter fails on Windows 95 or 98, complaining with a
message like the following::

   ImportError: DLL load failed: One of the library files needed
   to run this application cannot be found.

It could be that you haven't installed Tcl/Tk, but if you did install Tcl/Tk,
and the Wish application works correctly, the problem may be that its installer
didn't manage to edit the autoexec.bat file correctly.  It tries to add a
statement that changes the PATH environment variable to include the Tcl/Tk 'bin'
subdirectory, but sometimes this edit doesn't quite work.  Opening it with
notepad usually reveals what the problem is.

(One additional hint, noted by David Szafranski: you can't use long filenames
here; e.g. use ``C:\PROGRA~1\Tcl\bin`` instead of ``C:\Program Files\Tcl\bin``.)


How do I extract the downloaded documentation on Windows?
---------------------------------------------------------

Sometimes, when you download the documentation package to a Windows machine
using a web browser, the file extension of the saved file ends up being .EXE.
This is a mistake; the extension should be .TGZ.

Simply rename the downloaded file to have the .TGZ extension, and WinZip will be
able to handle it.  (If your copy of WinZip doesn't, get a newer one from
http://www.winzip.com.)


Missing cw3215mt.dll (or missing cw3215.dll)
--------------------------------------------

Sometimes, when using Tkinter on Windows, you get an error that cw3215mt.dll or
cw3215.dll is missing.

Cause: you have an old Tcl/Tk DLL built with cygwin in your path (probably
``C:\Windows``).  You must use the Tcl/Tk DLLs from the standard Tcl/Tk
installation (Python 1.5.2 comes with one).


Warning about CTL3D32 version from installer
--------------------------------------------

The Python installer issues a warning like this::

   This version uses ``CTL3D32.DLL`` which is not the correct version.
   This version is used for windows NT applications only.

Tim Peters:

   This is a Microsoft DLL, and a notorious source of problems.  The message
   means what it says: you have the wrong version of this DLL for your operating
   system.  The Python installation did not cause this -- something else you
   installed previous to this overwrote the DLL that came with your OS (probably
   older shareware of some sort, but there's no way to tell now).  If you search
   for "CTL3D32" using any search engine (AltaVista, for example), you'll find
   hundreds and hundreds of web pages complaining about the same problem with
   all sorts of installation programs.  They'll point you to ways to get the
   correct version reinstalled on your system (since Python doesn't cause this,
   we can't fix it).

David A Burton has written a little program to fix this.  Go to
http://www.burtonsys.com/download.html and click on "ctl3dfix.zip".